Managed Services from secunet cloud

Reliable operation of selected platforms, workloads, and technical services—within the agreed-upon scope of services.
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secunet managed services
Availability, security, and support—without your own operations team

Internal teams should be able to focus on applications and further development rather than managing operational routines. secunet cloud takes care of deployment, day-to-day operations, and lifecycle management, as well as updates, security patches, monitoring, and incident handling—within a defined scope of services and with clearly defined responsibilities.

Advantages

Recurring operational tasks are handled by secunet cloud within a defined framework. This frees up your teams to focus on technical, strategic, and application-specific issues.

Managed services provide a reliable foundation for the day-to-day operation of business-critical environments.

Depending on the service, it is clearly defined which tasks secunet cloud handles and which remain the responsibility of the customer.

We provide support not only for day-to-day operations but also—depending on the service—for maintenance, updates, and security-related adjustments.

ALASCA
VS-Cloud

Managed Cloud Services – securely operated so you can focus on your core business

secunet takes over the complete operation of your cloud infrastructure—from the physical hardware in the German data center to the platform level with Kubernetes and managed VMs. You get a scalable, highly available environment for container apps, VM workloads, and legacy applications without having to maintain your own infrastructure expertise.

  • Fully managed: secunet operates the network, storage, backup, and platform layers, including monitoring and incident management.
  • Security and compliance by default: The infrastructure complies with ISO 27001, BSI C5, and GDPR requirements with end-to-end encryption at rest and in transit.
  • German data center: All data and systems remain in Germany under German data protection law.

Compliance & Certifications

Regulatory Requirements Covered
 

The secunet Managed Platform is certified according to recognized international and national standards. This provides organizations with heightened requirements for data protection, information security, and regulatory compliance with a robust foundation for operations and compliance documentation—without the need for their own certification efforts at the infrastructure level.

IT-Grundschutz
BSI C5 Type 2
ISO 27001
ISO 27017
ISO 27018
Service Model

Questions About the Managed Platform

Yes. Both operating models can be used in parallel within the same tenant—to provide a consistent platform foundation across heterogeneous workloads.


Exclusively in German data centers. No data transfers to third countries. Operations are conducted in accordance with German data protection law.


Operational services, scope of responsibility, and SLAs are defined individually in the service agreement. secunet is responsible for platform operations; responsibility for the application remains with the customer.


Yes. secunet supports migration from on-premises or other cloud environments with structured migration paths and minimal risk of operational disruption.


Defined Services, Clear Responsibilities

Scope Definition
The scope of services, operational responsibility, and boundaries of authority are clearly defined in the contract.

SLA-Based Operation
Availability, response, and resolution times are agreed upon in measurable terms—with monthly reporting.

Dedicated Team
Designated points of contact for operations, escalation, and strategic development of the platform.

Contact request

Get started with the secure cloud now

Talk to our experts - initial strategic consultation, technical proof of concept, or migration path.
 

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